Connecticut Art Directors Club

Senior Account/New Business Manager

Posted on 4/24/2017

ELEMENTS® is actively seeking a smart, professional, organized and talented Senior Account / New Business Manager to join our growing team. This is a full-time salaried position including some benefits. The ideal candidate will have prior experience working in an agency setting managing clients and the business development process.

The role of Senior Account / New Business Manager is extremely important to the success of Elements. This position oversees day-to-day operations and account / project management. The role will interface directly with management, clients and subcontractors to manage current projects and facilitate project with internal teams and clients. The right candidate will be comfortable working directly with clients to provide excellent account and project management, as well as working with potential clients to take them through the Elements sales cycle. Some travel is required for this position.

NOTE: This position in on-site, based in Branford, CT. Preference will be given to local candidates (Connecticut area). No calls, please.

RESPONSIBILITIES

  • Project / Account Management
  • Ensure all Elements projects are completed on time and within budget, including assigning tasks, following up with internal teams and subcontractors, communicating with clients on project status, scheduling, contracts, payments and deliverables
  • Anticipate, identify and assist team members to resolve issues, course correcting and escalating where appropriate to get out ahead of potential problems
  • Provide designer / project teams / vendors with project details and creative input / guidance
  • Pitch ideas and concepts to current and potential clients
  • Manage and track budgets and schedules, revise as necessary, identify and facilitate approvals / documentation for scope changes
  • Set up and lead calls and meetings (preparation includes status reports, creative deliverables, schedules etc.)
  • Manage vendors, gather estimates, check estimates against final invoices, track costs for billing
  • Update company project status report daily / weekly / as needed
  • Time tracking, including reviewing project cost reports to ensure adherence to budgets
  • Oversee billing status and accounts receivables
  • Administrative duties, as needed

Elements Marketing

  • Work collaboratively with principal to develop annual marketing budget and monthly action plan to grow branding and support the sales function
  • Provide marketing support, including writing and producing email marketing campaigns, website updates, client holidays gifts and other special marketing initiatives as needed
  • Update contacts in CRM / email marketing database monthly / quarterly
  • Write / edit and lay out email marketing campaigns and case studies
  • Manage website edits
  • Lead development of collateral pieces (flash drives, materials for flash drive, brochures, case studies etc.)
  • Lead tradeshow marketing – identify appropriately targeted opportunities, plan pre-show research and outreach, coordinate travel, project lead support materials, create and execute a post-show follow up plan
  • Liaison with vendors – writers, printers, developers, etc.

Elements Sales

  • Intake sales leads, including capturing contact information and identifying potential client needs
  • Schedule / attend and prepare for new business meetings
  • Lay out presentation decks
  • Write / lay out proposals, including developing project estimates / budgets and timelines
  • Manage and work within CRM, including follow up with leads, generate list of leads to nurture

Required Experience & Skills 

  • Prior agency experience (3-4 years minimum)
  • Superior writing / proofing, communication and organizational skills a must
  • Strong understanding and familiarity with design management and marketing strategies 
  • Demonstrated ability to understand clients’ business strategies and challenges and be able to translate those needs into comprehensive proposals and successful design and communications deliverables
  • Comfortable speaking with potential clients, demonstrating expertise and professionalism while inspiring client confidence in Elements
  • Proven track record of providing top notch customer service
  • Ability to lead and work collaboratively with cross functional teams as well as independently
  • Superior accountability and time management skills
  • Familiarity working with:
  • CRMs – HubSpot experience a plus
  • Adobe design software
  • WordPress
  • Email marketing platforms
  • Collaboration / time management tools, such as Timefox, Slack, GoToMeeting and others
  • Quickbooks experience a plus
  • Proficiency working in Microsoft Office / Mac platform

ABOUT ELEMENTS

ELEMENTS is an award-winning graphic design, social media and marketing communications firm based in Branford on the beautiful shoreline of Connecticut. Elements provides a full range of creative services for all marketing communications needs that include brand identity, brand review and analysis, consumer marketing, environment and events, interactive and digital media, package design, print collateral, public relations, social media, strategy and positioning, and website design and development. We work collaboratively with companies of all sizes on a project-by-project basis or acting as an offsite marketing department. We strategize to develop and execute smart, creative, and effective solutions that help our clients achieve their full marketing potential.

Apply

To apply, please provide your resume and a cover note including salary requirements to studio@elementsdesign.com describing why you are perfect for the position. Candidates who do not adhere to these submission requirements will not be considered. We look forward to hearing from you.